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Frequently Asked Questions

Explore our FAQ section for insights into Aphros’s eco-friendly services and products, from odour control to enzyme-based waste management. Discover solutions tailored for diverse industries and get answers on product usage, compliance, and maintenance.

What industries does Aphros serve?

Aphros provides bio-solutions for various industries, including hospitality, food service, commercial properties, and more.

How are enzyme-based products different from chemical cleaners?

Enzyme-based products naturally break down waste, are eco-friendly, and help reduce odours without harsh chemicals.

Can I purchase Aphros products for home use?

Yes, some Aphros products are suitable for residential use. See our Household Products page for more details.

Are Aphros products safe for septic tanks?

Absolutely, Aphros enzyme-based products are safe for septic systems and promote healthy wastewater breakdown.

Do you provide consultations for commercial setups?

Yes, we offer professional consultations tailored to commercial setups. Contact us to learn more.

How can I contact Aphros for customer support?

You can reach us via the Contact Us page, where you'll find phone numbers, email, and more options.

What’s the best way to order Aphros products?

Browse our products on the Shop page for easy online ordering and information on recurring orders.

Do you ship products outside of New Zealand?

Currently, we ship within New Zealand only.

What is bioremediation and how does it help with trade waste?

Bioremediation uses enzymes and microbes to break down organic waste, ensuring compliance with trade waste standards.

How does Aphros help control drain flies?

Our drain fly control solutions remove organic matter where flies breed, offering both DIY and professional treatments.

Are there odour control solutions available for wet wells?

Yes, we offer odour control for pump chambers and wet wells, with eco-friendly solutions tailored to your needs.

Do Aphros services comply with New Zealand waste regulations?

Our services and products are designed to meet or exceed New Zealand’s strict environmental and waste standards.

Can Aphros services be customised for unique industry needs?

Yes, our team customises solutions to meet the specific needs of your industry. Contact us for tailored options.

How often should bioremediation treatments be applied?

Treatment frequency depends on your waste flow; contact us for a personalised treatment schedule.

What’s the difference between DIY and professional Aphros services?

DIY services provide solutions and instructions, while professional services include hands-on support and ongoing monitoring.

How can Aphros services help reduce pest infestations?

By removing organic waste and maintaining clean drains, Aphros services reduce pest breeding grounds effectively.

What makes Grease Maverick products ideal for grease traps?

Grease Maverick products are formulated with enzymes to break down fats, oils, and grease, improving trap efficiency.

How often should I apply Grease Maverick products?

Apply Grease Maverick products as directed, generally once a week, to maintain optimal grease trap and drain performance. For detailed guidance, refer to our Product Guides.

Is Grease Maverick safe for kitchen drains?

Yes, Grease Maverick products are safe for all standard kitchen drains and help reduce odours and grease buildup.

Can Grease Maverick products prevent blockages?

Regular use helps maintain clean drains, reducing blockages from grease and organic matter.

Are Grease Maverick products suitable for automatic dosing systems?

Yes, certain products are compatible with dosing systems. Check the product page or consult us for details.

What types of grease traps are compatible with Grease Maverick?

Grease Maverick is compatible with most grease traps, including automatic and passive types.

Can Grease Maverick products replace regular cleaning?

While helpful in reducing buildup, regular trap maintenance is still recommended for optimal performance.

Where can I purchase Grease Maverick products?

Grease Maverick products are available on our Shop page, where you can explore all available options.